This page is designed to give you some quick answers. If you want to learn more about how our service works, check out our About Us page.
Do you service my area? We service North Dallas and many of the surrounding communities. Here's a complete list of the cities where we provide service: Addison, Carrollton, Colleyville, Coppell, Copper Canyon, Dallas, Double Oak, Farmers Branch, Flower Mound, Grapevine, Hebron, Highland Village, Irving, Lewisville, West Plano, Richardson, Southlake and The Colony.
What services do you provide? North Dallas Plumbing is a full-service plumbing company. Our technicians are experts in all types of residential and commercial plumbing repair. Call us for repair or installation of water heaters (including tank-type, tankless, and hybrid heaters), faucets, garbage disposals, toilets, drain and sewer lines, water lines, gas lines, recirculating pumps, and water filtration systems. You can also call us for any type of stoppage, whether it is a simple kitchen sink stoppage or a main drain stoppage. We can help you with slab leaks, too, both locating and repairing. We also do hydrostatic and pressure testing.
What type of warranty do I get? If you are like me, you buy quality and believe that should extend to repairs. North Dallas Plumbing uses only quality parts and our plumbers make quality repairs. We warranty residential repairs for a full two years. Commercial repairs carry a full one-year warranty. Our drain cleaning warranty is 30 days. (Sorry, we just can’t guarantee what your your children or your employees—same thing—will put down the drains!)
Do you have a service charge? Our service charge is $59. (I’ll tell you in a minute how to get it for FREE anyway.) I just can’t bring myself to send licensed plumbers running all over town giving out free estimates for normal repairs. Because let’s face it, all that money for the techs’ time and gas has to get passed along to someone and I don’t want it to be you when you actually do need a repair RIGHT NOW instead of just a quote. But you still want it for FREE, right? It’s super easy! All you have to do is have the work done while the technician is there and we will waive the fee for you. (And yes, you can still get your Facebook Like discount, too!)
What's your hourly rate? As you probably read on our About Us page, we don't give you an hourly rate and then take as long as possible to complete the job. Our technician will come to your home and examine your problem. After he has professionally diagnosed the problem, he will give you a Flat-Rate, Up-Front price. He gives you the price and gets your approval before he does any work. For standard repairs, the price will come directly from our pricing guide, so you can be assured you are getting the same price as anyone else. Then, once the tech begins work, the price remains the same whether the repair takes one hour...or two. So there's no risk to you.
What are your hours? We provide service from 8 a.m. to 5 p.m. Monday through Friday.